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If your car is damaged, let us take the stress and return your car to its pre-accident condition.

Upon being alerted that a car has suffered accident damage, we activate a process that delivers a car repaired to manufacturer's specifications in the minimum possible time with minimal disturbance to life's routine - keeping you informed of progress every step of the way.

  1. We'll collect your vehicle and supply you with one of our fleet of 140 courtesy cars to keep you mobile during the course of repairs.
  2. On arrival, your car will be checked in by one of our technical team and we will agree what needs to be repaired.
  3. Our friendly, professional reception staff will administer the claims process to save you time and worry. Aided by advanced claims management software, they are always ready to answer any questions.
  4. Before any work is carried out on the vehicle, data is downloaded from Thatcham (Motor Insurance Repair research centre) and follows the car throughout the repair process.
  5. Digital images of the damage are taken prior to stripping. Additional images are taken after stripping to ensure an accurate estimate is transmitted to your insurance company's motor engineers.
  6. Repair work is facilitated by a lean process management system which we were one of the first in the UK to implement. It gives tighter control of our workshop and allows a speedier and more efficient repair.
  7. Progress is monitored by specialist managers. At each stage of the process – stripping, panel and paint – a fully qualified ATA manager will sign off your car.
  8. Following a wash and clean of the car, our quality control manager will give it the final stamp of approval before we arrange the return of the vehicle to you.

The largest locally owned bodyshop group in the North East

Newcatle Centre

Wesley Drive, Benton Square Industrial Estate, Newcastle, NE12 9UP.

Sunderland Centre

Unit 94/4 Carrmere Road, Leechmere Industrial Estate, Sunderland, SR2 9TW.

Darlington Centre

Lesro House, Banks Road, Darlington, DL1 1YF.