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In order to submit a claim the vehicle must be bought to a North East Accident Repair Centre site for inspection, we are not liable for collection, and photos will not be accepted.

The repair work carried out on the vehicle is guaranteed against faulty material and/or defective workmanship under the same terms and conditions given by the manufacturer.

This warranty is not transferable, it is only valid during ownership of the vehicle and is not transferrable to new owners if the vehicle is sold.

Alloy wheels are excluded from this warranty.

NEARC will NOT cover any costs incurred by inspection, rectification or repairs from any third parties unless written authority provided by a director of NEARC. The cost will not be able to exceed the authority given.

Further repairs to the vehicle carried out by anyone other than ourselves will invalidate the warranty.

All parts fitted carry manufactures warranty only and will be subject to the same terms.

In the event of any claim under this warranty we reserve the right to have the vehicle inspected by independent engineers, paint or part manufacturer representatives.

A fair usage policy applies, excessive mileage, use other than normal road use will invalidate the warranty.

Further damage to the paintwork that has gone un-repaired will invalidate any paint warranty.

This warranty only applies if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse.

The warranty is null and void if the repair is altered, adjusted or tampered with by any person not authorized by our shop.

Any paint defects such as fading, or discolouration will be subject to the paint company’s inspection, the following are exclusions to this warranty

  1. Hazing, chalking or loss of gloss caused by improper care, abrasive polishes, cleaning agents or heavy duty pressure washing.
  2. Paint deterioration caused by abuse, accidents, acid rain, chemical fallout or other acts of nature.
  3. Accidents, scratches, chips or stone bruises due to normal vehicle us.
  4. Corrosion due to bird droppings or any corrosive material / substance that has made contact with the paintwork.
  5. Custom finishes, exotic finishes or any finish other than standard refinish products.
  6. Finishes on vehicles used for commercial or competitive purposes.

The largest locally owned bodyshop group in the North East

Newcatle Centre

Wesley Drive, Benton Square Industrial Estate, Newcastle, NE12 9UP.

Sunderland Centre

Unit 94/4 Carrmere Road, Leechmere Industrial Estate, Sunderland, SR2 9TW.

Darlington Centre

Lesro House, Banks Road, Darlington, DL1 1YF.